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- Wizard Co., Ltd.
- Masao Konaku
1-12-1 Yurakucho, Chiyoda-ku, Tokyo Shin Yurakucho Building 11th floor PPY
- phone number
Weekdays 11: 00-12: 00/13: 00-17: 00
(Excluding Saturdays, Sundays, holidays, our designated holidays)
- email address
- Required price other than products
- Hokkaido / Kyushu 1,100 yen
Okinawa 1,650 yen
Other nationwide 880 yen
(Free shipping if you purchase 11,000 yen or more including tax)
* For some products, such as limited products, individual shipping costs may be set according to the delivery method and packing form. Please note.
* [Made -to -order product] cannot be purchased at the same time as other products, so a shipping fee and convenience store payment fee will be charged for each order.
- Order method
- You can order from a shopping cart.
* Sales may be terminated without notice depending on the stock status of the product. Please note.
* This site can be accessed from PCs, smartphones, and mobile phones. (In some mobile phones, there may be problems such as not displaying the page normally. In that case, please access from your computer.)
- Payment Method
- ・ Credit card payment
(VISA, Master, JCB, American Express, Diners)
- Due date for payment
- ・ Convenience store payment: Please pay within 5 days, including the date you ordered. We will complete the order with confirmation of payment.
- Delivery time
- After the order is accepted, the product will be delivered about 5 to 10 days.
(Excluding Saturdays, Sundays, holidays, New Year holidays, and Obon)
* Please check the scheduled delivery date for [Reservation product] [Made -to -order product] on each product details page.
- delivery company
- Sagawa Express
* Basically, we deliver by Yamato Transport.
* You cannot choose a delivery company.
- Delivery status
- After receiving the "Notice Email of Product Shipping", you can check the "shipping number" in your order history.
- About cancellation / return / exchange
- If you have a delay of 30 days or more from the scheduled shipping date for reservations and ordered items, or if you guide you on this site, you can cancel your order. If you would like to cancel your order, please contact us from the inquiry window.
- Even if you wish to replace it, if it is not possible to prepare the same product, such as limited production or discontinuation, it will be refunded. Please note that replacement products will be shipped/refund after arrival of our company.
- We will accept only if the delivered product is different from defective or ordered products. (Only if you contact us within 7 days from the arrival of the product.) We do not accept cancellations or returns due to customer convenience. Please order beforehand before ordering.
- Regardless of the preceding paragraph, the following products cannot be canceled, returned or exchanged.
- Opened and used products
- Of the blind products, the shape and type of products can be confirmed even if they are unopened
- Products that have been over 7 days after the arrival of the product
- Products that have scratches and dirt under the customer
- Products without packages (bags / cases), product tags, etc.
- Products that are produced and processed according to your order, such as order products and named products. Made -to -order products, limited items.
- When the state at the time of return is significantly different from the state at the time of delivery
- In addition, the product that clearly states that it cannot be returned to the product page
* Especially for blind products, there is also a mixture of products, so small scratches may be attached to the surface and back, but this may not be possible to replace them. We may check the actual photo in advance by e -mail. Please note.
In addition, when replacing the blind product, the pattern will be randomly handed over, and replacement with the same pattern cannot be compensated.
- If the product is clear or different, we will bear the shipping cost for returned goods. In addition, in the case of returned or exchanging due to customer's convenience, the shipping cost will be borne by the customer.